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Country Manager

  • Kenya
  • Posted 9 years ago

A leading supplier of equipment to the baking, refrigeration and catering industries.

 

 

 

 

   

 

   

 

 

Reports to Director Group Business Development

 

Direct Reports TBD

 

Indirect Reports TBD

 

Job Description

 

Job Purpose ·     Manage and grow the  business in the East Africa Region. Seventy percent of the position will be focussed on the Kenyan Market, with the remaining 30% divided between Tanzania and Uganda.

 

·      The successful Candidate will be dealing with opportunities in the business development and sales arenas for industrial refrigeration, baking, kitchen and catering equipment, as per the strategy. Two areas of key focus will be:

 

A)    To conduct market research into each mentioned sector and assess the viability of the sectors and available product mix in a  office/hub environment and/or direct sales into the respective markets

B)    Generate turnover as per the set budgets for the country and region and develop markets / key contacts for the business – relationship building

 

Key Responsibilities ·         Daily management of the East African operation ( Tanzania, Kenya, Uganda)

·         Ensure that monthly sales targets are met

·         Drive Market research, market intelligence primarily in Kenya and also Tanzania/Uganda

·         Stock takes and stock control  (when applicable)

·         General office administration

·         Ensure that Customer Service satisfaction levels are maintained as per Universal Industries standards

·         Daily, weekly and monthly reporting to Group Business Development Director

·         Research and earmark strong technical candidates in the refrigeration, kitchen and baking sectors

 

Key Performance Measures
  • Marketing research capabilities
  • Cost management and control (when applicable)
  • Business Development
  • Turnover growth and increase profitability
  • Increase business footprint through the sourcing of appropriate locations
  • Operational, financial and administrative controls – well-rounded manager that has scope to run multi-sites and a multi-product/sector business

 

KPI’s

 

Universal ·          Tertiary education in General Management or similar

·          PC literacy essential – Word, Excel, Outlook

 

Experience ·         General Manager and full P&L responsibility

·         A minimum of 6 years  Africa experience in the  Retail / QSR / Food Service / Hardware Sales /Business Development and Project Development experience

 

Technical Competencies ·         Sales and Marketing capabilities

·         Project Management

 

Personal Competencies ·           Self-starter

·           Ability to work independently

·           Assertiveness

·           Excellent problem solving skills

·           Good written and verbal communication and ability to communicate with impact

·          Clear Client/Customer focus

·          Self-motivated and confident with people engagement

·          The ability to lead a team towards a common strategic goal

·          High integrity and good judgment

·          Diplomacy and resilience

·          Strong delivery focus

·           Strong analytical and conceptual skills, ability to create original concepts/theories

 

Problem Solving, Planning and Decision Making
Problem Solving

 

·           The incumbent must be able to frame problems within a business context

·           Must understand the business impact of a problem and be able to add value by solving said problems, and/or referring them to the relevant areas to action and communicating resolutions clearly

·           The incumbent must be able to think rationally and be able to provide intelligent and well thought out business solutions

·           As a result of the dynamic nature of the environment within which the Company operates, the incumbent must be innovative and apply effective solutions to problems

 

Planning

 

·           The incumbent must have planning skills

·           The incumbent must be able to adjust the planning schedule in order to accommodate changing business requirements

 

Decision Making

 

·           Decisions must be made rationally and professionally with due regard for Company policies, standards and procedures

·           In many cases decisions will need to be made based on limited or unclear data. The incumbent will be expected to use their experience, judgement and management skills and factor this into their decision making process to limit the risk of poor decisions.

 

 

Work Environment

 

Budget & Costs ·          Ability to compile a sensible budget

·          Drive value of spend to support business needs

·          Ability to work toward a cost and sales budget

 

 

Working Conditions ·          Travel will be required between Kenya, Uganda and Tanzania, with

ad-hoc travel required to South Africa and the possibility of other

African countries

The possibility of being relocated elsewhere in Africa if and when required is probable, and the incumbent must be flexible in this regard

 

Physical Requirements ·          Good health and physical mobility

 

General
  • The position will entail a Country Management role initially, with the potential of transitioning into a General Manager role, should a partnership with a local Shareholder develop. If not, the role will develop into one with responsibility for running the full spectrum of the Universal Industries business in delegated country.

·           Good long term performance will result in excellent growth opportunities within the Universal Industries Group


 

 

 

To apply for this job email your details to emanuele@spyglassafrica.com

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